Your privacy matters to us. This policy explains exactly what data kojka collects, why we collect it, how we use it, and what rights you have over your personal information as a player in Bangladesh.
Six things every kojka player should know about how their personal information is handled.
Every piece of data you send to or receive from kojka is protected by SSL encryption. Whether you're logging in, depositing funds, or placing a bet, your connection to kojka is always secure and cannot be intercepted.
Kojka does not sell, rent, or trade your personal data to third-party marketers under any circumstances. The information you provide when registering on kojka is used only to operate your account and improve your experience on the platform.
Kojka only collects the data that is genuinely necessary to provide the service, verify your identity, process payments, and comply with legal obligations. We don't collect data for the sake of it — if we don't need it, we don't ask for it.
As a kojka player, you have the right to access the data we hold about you, request corrections, and ask for deletion subject to legal requirements. You can exercise these rights at any time by contacting kojka support directly.
Your personal data and financial information are stored in segregated, access-controlled systems. Only authorised kojka personnel with a legitimate operational need can access your account data, and all access is logged and audited.
In the unlikely event of a data breach that affects your personal information, kojka will notify you promptly and take immediate steps to contain the breach, assess the impact, and prevent recurrence. Your security is never treated as an afterthought on kojka.
We've written this policy to be as clear as possible. If anything is confusing, contact kojka support and we'll explain it in plain language before you register.
This Privacy Policy ("Policy") describes how Kojka ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the kojka platform at kojka.app and via the kojka mobile application. By creating a kojka account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Kojka is committed to protecting the privacy of every player who uses our platform. We understand that when you share your personal information with kojka — whether during registration, when making a deposit, or when contacting our support team — you are placing trust in us. We take that trust seriously.
This Policy applies to all personal data collected through the kojka website at kojka.app, the kojka mobile application, and any communications between you and the kojka team. It covers what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have as a kojka player.
This Policy should be read alongside the kojka Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and kojka.
Kojka collects personal data that is necessary to provide you with a safe, compliant, and functional betting and gaming experience. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age and identity verification (KYC) |
| Contact Data | Mobile number, email address | Account communication, support, notifications |
| Financial Data | bKash/Nagad/Rocket number, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Betting history, login times, pages visited, session duration | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat logs, emails sent to kojka | Customer support, dispute resolution, quality assurance |
Kojka does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
Kojka collects your personal data through the following channels:
Kojka uses your personal data only for legitimate purposes that are directly connected to operating the platform and serving you as a player. The specific purposes for which we use your data are:
Kojka will only send you promotional emails or SMS messages if you have explicitly opted in during registration or through your account settings. You can opt out of marketing communications at any time by updating your preferences in your kojka account or by contacting support.
Kojka uses cookies and similar tracking technologies on the kojka website and app to improve your experience, keep you logged in, and understand how players use the platform. A cookie is a small text file stored on your device when you visit kojka.
The types of cookies kojka uses are:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the kojka platform and may prevent you from logging in or placing bets.
Kojka retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business purposes. The general retention periods kojka applies are:
After the applicable retention period has expired, kojka will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your data before the retention period has expired, kojka will delete what it is legally permitted to delete and explain any data that must be retained and why.
As a kojka player, you have the following rights in relation to your personal data. To exercise any of these rights, contact kojka support at [email protected]. We will respond to all valid requests within 30 days.
Email [email protected] with the subject line "Data Rights Request" and describe what you would like kojka to do. We will verify your identity before processing the request and respond within 30 days. There is no charge for exercising your data rights.
Kojka implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While kojka takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your kojka account and never share your login credentials with anyone.
The kojka platform is strictly for adults aged 18 and over. Kojka does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on kojka, the account will be closed immediately, all data will be deleted, and any transactions will be reversed where possible.
If you believe a minor has registered on kojka, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Kojka may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will notify registered players via email or an in-platform notification. The updated Policy will be published on this page with a revised "Last Updated" date.
Continued use of the kojka platform after the effective date of any changes to this Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using kojka and may request account closure.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how kojka handles your personal information, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 30 days.
Email: [email protected] — Available 24 hours a day, 7 days a week. Please use the subject line "Privacy Enquiry" so we can route your message to the right team quickly.
Register your kojka account today and enjoy sports betting, esports, slots, and card games — all in BDT, all on your phone, with your privacy fully protected.